Payment Policy

1. Introduction

Bharat Career Lab offers a variety of career services, assessments, and counseling programs. This Payment Policy outlines the terms and conditions governing payment transactions made through our website and any associated platforms. By purchasing or enrolling in our services, you agree to comply with the terms outlined in this Payment Policy. Please read this document carefully before making any payment.

2. Payment Methods

We accept the following payment methods for services offered on Bharat Career Lab:

• Credit/Debit Cards: We accept payments via major credit and debit cards (Visa, MasterCard, American Express, etc.).
• Net Banking: Users can pay through their respective banks using our secure net banking gateway.
• UPI Payments: Unified Payments Interface (UPI) is available for fast and secure payments.
• Digital Wallets: We accept payments through popular digital wallets (Paytm, Google Pay, etc.).
• Bank Transfers: For specific bulk or institutional services, users can opt for direct bank transfers. Please contact us for more information regarding bank transfers.

3. Pricing and Currency

All prices listed on the Bharat Career Lab platform are in Indian Rupees (INR) unless stated otherwise. Prices may be subject to change without prior notice; however, the price at the time of purchase will be honored for that transaction.

For international users, currency conversion fees and foreign transaction charges may apply, depending on your bank or payment provider. Bharat Career Lab is not responsible for any additional charges incurred during currency conversions.

4. Billing Information

When making a payment, users must provide accurate and up-to-date billing information. If any billing details are invalid, incorrect, or outdated, the payment may not be processed, and the service may be withheld until the issue is resolved.

We reserve the right to cancel any transactions if there is suspicion of fraudulent activity or incorrect billing information.

5. Payment Security

We use secure payment gateways and encryption protocols to ensure that all payment transactions made on Bharat Career Lab are safe and secure. Your payment details, including card numbers and other sensitive information, are never stored on our servers. Payments are processed using third-party providers who comply with industry standards and ensure the safety of your information.

While we take every precaution to secure payment information, users are encouraged to take steps to protect their personal details, such as using a secure connection and strong passwords when accessing the platform.

6. Refunds and Cancellations

Bharat Career Lab offers services that are often customized and personalized to meet individual needs. As such, we maintain the following refund and cancellation policies:

• Refunds: Refunds will be provided only if a user cancels the service within 24 hours of purchase, provided that the service has not yet been accessed, delivered, or utilized. Once a service (such as an assessment or counseling session) has been delivered, refunds will not be issued under any circumstances.
• Non-Refundable Services: Some services, including certain digital downloads, educational content, or time-sensitive programs, are non-refundable once purchased. These will be clearly marked as non-refundable on the product page.
• Partial Refunds: In rare cases where services are partially rendered, partial refunds may be provided at the discretion of Bharat Career Lab’s management. Contact us for any concerns regarding partial refunds.
• Cancellation: Users may cancel services within 24 hours of payment. After that period, services cannot be canceled or refunded unless explicitly agreed upon in special cases.

All refund requests must be submitted via email to billing@bharatcareerlab.com with the order details and the reason for cancellation or refund. We will process eligible refunds within 7-10 business days of approval.

7. Failed or Declined Payments

If your payment is declined or fails for any reason (e.g., insufficient funds, incorrect details, or bank-related issues), you will not be able to access the service until the payment issue is resolved. Bharat Career Lab reserves the right to cancel pending services if payment issues persist.

In case of any difficulty with your payment, please contact our support team at support@bharatcareerlab.com for assistance.

8. Discounts and Promotional Offers

Occasionally, Bharat Career Lab may offer discounts, promotional codes, or special pricing for specific services or packages. These offers are valid only for the period specified in the promotion and cannot be applied retroactively to previous purchases. Additionally:

• Only one promotional code can be used per transaction unless otherwise stated.
• Discounts and promotional offers cannot be transferred, exchanged for cash, or combined with other offers unless explicitly stated.
• Bharat Career Lab reserves the right to revoke any discount or offer if there is suspicion of misuse or fraud.

9. Taxes and Additional Charges

Prices displayed on our website do not include applicable taxes unless otherwise specified. Users are responsible for any applicable local, state, or international taxes (e.g., GST, VAT) related to the purchase of our services. Bharat Career Lab is not responsible for any additional charges imposed by banks or payment providers.

10. Contact Us

If you have any questions or concerns about our Payment Policy or the payment process, feel free to reach out to our billing team at:

Bharat Career Lab
Email: billing@bharatcareerlab.com
Address: Ranchi, India